Privacy Policy

Effective Date: January 1st, 2026

Welcome to ReportMesh, a product of Valens Datalabs Pvt. Ltd. ("we," "us," or "our"). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you access or use our website and services (collectively, the "Services").

1. Information We Collect

When you use ReportMesh, we may collect the following types of information:

  • Personal Information: Information that can identify you, such as your name, email address, company details, billing information, and phone number when you register for an account or contact our support team.
  • Usage Data: We automatically collect telemetry data, IP addresses, browser types, and device information to monitor the performance and usage of our platform.
  • Cookies and Tracking: We use cookies to remember your preferences and improve user experience across our Services.

2. How We Use Your Information

We use the data we collect to:

  • Provide, maintain, and improve the ReportMesh platform.
  • Process transactions and send related billing or subscription notices.
  • Communicate with you regarding updates, security alerts, and support messages.
  • Analyze usage trends and optimize our application for better performance.

3. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information only in the following scenarios:

  • Service Providers: We work with trusted third-party vendors (such as hosting and payment processors) who assist us in operating our Services.
  • Legal Compliance: We may disclose information if required by law or in response to valid requests by public authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity.

4. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

5. Your Privacy Rights

Depending on your location, you may have the right to access, update, or delete the personal information we hold about you. If you wish to exercise these rights or opt-out of marketing communications, please contact us.

6. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any material changes by updating the effective date at the top of this page or by sending an email notification.

7. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Valens Datalabs Pvt. Ltd.
Ahmedabad, India
Email: hello@valensdatalabs.com